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✅ ABOUT US – BikesGOM

Who We Are

BikesGOM is a premium online bicycle retailer based in Málaga, Spain, specialized in high-performance electric bikes, road bikes, and mountain e-bikes.
Our mission is simple:
to provide cyclists around the world with top-tier bikes from leading global manufacturers, paired with expert service and fast international delivery.

We work directly with official distributors and reputable brands to guarantee that every product we sell is 100% new, original, and backed by full manufacturer warranty.

Our Story

BikesGOM was founded with a clear idea:
to make high-quality bicycles accessible to riders everywhere, supported by real expertise and a customer-first approach.

With over 19 years of experience in commerce and customer support, our founder transformed a passion for cycling into a fully specialized online store serving customers worldwide.

From Málaga — a city surrounded by mountains, coastal routes, and one of the most active cycling communities in Spain — we ship high-performance bikes to riders across Europe and beyond.

What We Offer

✔ Premium Electric Bikes (E-Bikes)

For commuting, adventure, off-road, or long-distance touring.
Featuring the latest motor technologies, advanced batteries, and industry-leading components.

✔ Road Bikes

Lightweight, aerodynamic, and competition-ready bikes for performance-focused riders.

✔ Electric Mountain Bikes

Equipped for trails, technical climbs, and downhill riding, with powerful motors and robust frames.

✔ Accessories & Components

Hand-selected, high-quality cycling parts and equipment.

✔ Worldwide Shipping

Fast and secure delivery from our logistics center in Spain.

Our Values

1. Authenticity & Transparency

All bikes are brand new, sourced from official manufacturers.
No replicas, no used bikes, no open-box items.

2. Customer-First Support

We believe in real communication, fast responses, and a human approach to every order.

3. Expertise

We know our products, we ride them, and we help customers choose the right bike based on real needs.

4. Fast Worldwide Delivery

From our warehouse in Málaga, we provide reliable and fully insured shipping across Spain, Europe, and international destinations.

5. Security & Trust

Payments are processed through trusted, encrypted, PCI-DSS compliant platforms (Stripe, PayPal, Apple Pay, Google Pay).

Why Choose BikesGOM

✔ Only premium, high-quality brands
✔ Full EU legal guarantee (2 years)
✔ Manufacturer warranty included
✔ Professional packaging and insured shipping
✔ Dedicated customer support 7 days a week
✔ Real expertise — not just an online catalog
✔ Secure checkout with global payment methods
✔ Worldwide delivery available

Where We Are

BikesGOM Headquarters & Warehouse
Calle Casas de Campos 3
29001 Málaga, Spain

From here, all orders are processed, inspected, packaged, and shipped with maximum care.

Our Promise

At BikesGOM, we don’t just sell bikes —
we help you choose the perfect ride for your lifestyle, your roads, your mountains, and your ambitions.

Whether you're a commuter, a weekend adventurer, or a performance rider, we’re here to support you every step of the way.

Get in Touch

📧 Email: office@BikesGOM.com
📞 Phone: +34 617 717 859
📍 Málaga, Spain

We are always here to help — before, during, and after your purchase.

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